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Personal injury support, made human

Expert support.
On your side from day one.

Clear, compassionate support from the first conversation to the final outcome. Tell us what happened and we’ll help you understand what comes next.

Check if you can claim Or call 0800 994 9974
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“I finally felt like someone was on my side.”
Rated excellent★★★★★by the people we help
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Free initial assessment

Get a clear view of your next steps.

Tell us a little about what happened. There is no pressure to proceed.

No obligation. Send your enquiry here and we’ll contact you about your next steps.

Your accident. Your next steps.

Explore your work accident claim.

Every accident is personal. Start with what happened to you, or jump to the questions you want answered.

Choose what fits your situation to find out more
Slips & tripsSpills, trailing cables or unsafe walkwaysDiscover moreFalls from heightLadders, platforms or unprotected edgesDiscover moreMachinery & crush injuriesUnguarded equipment or moving loadsDiscover moreLifting & handling injuriesHeavy loads, repetitive tasks or missing helpDiscover moreBurns at workHot surfaces, chemicals or unsuitable protectionDiscover moreVehicle & forklift accidentsMoving vehicles or a colleague’s actionsDiscover moreNo trainingA task you were not shown how to do safelyDiscover moreInadequate or no PPEMissing, unsuitable or poorly fitting protectionDiscover moreA colleague’s faultSomeone else’s actions caused your accidentDiscover moreSelf-employedInjured while working for yourself or contractingDiscover more

Looking for an answer?

Can’t see what happened to you? Tell us about your accident. We’ll help you understand your next steps.

Talk to us about your claim

Ways your claim can support you

Tailored support for your personal injury claim journey.

An injury can affect far more than your health. It can interrupt your work, your finances and everyday life. While we can’t undo what has happened, we can help put right what the accident has taken from you.

Swipe left to explore
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Financial costs & losses

Protecting your financial security means recovering what the accident has cost you. Your claim can include lost earnings, future income losses and reasonable expenses caused by the accident.

This can include
  • Lost salary
  • Overtime and bonuses
  • Holiday days used
  • Future loss of earnings
  • Medical bills
  • Travel expenses
  • Damaged property
  • Cancelled leisure activities
A physiotherapist supporting a patient through rehabilitation

Treatment & Rehabilitation

A more direct route to recovery can include treatment designed around your injuries and the way they affect your everyday life.

This can include
  • Physiotherapy
  • Surgery
  • Specialist treatment
  • Medication provisions
  • Psychological support
  • Rehabilitation equipment
A man helps a woman transfer from a car into a wheelchair, illustrating care and support after a personal injury

Care & support

Help with everyday life can be just as important as medical treatment. A claim may account for professional care or the support provided by family and friends.

This can include
  • Professional care
  • Family support
  • Childcare
  • Cleaning
  • Gardening
  • Help with daily routines
A person receiving practical support while recovering from an injury

Living adjustments

Protecting your independence may mean making lasting changes to how you move around or manage at home. Suitable equipment and adaptations may form part of your claim.

This can include
  • Ramps
  • Hoists
  • Stair lifts
  • Mobility equipment
  • Vehicle adaptations
  • Changes to your home
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A piggybank, calculator and pen representing financial recovery

Financial costs & losses

Protecting your financial security means recovering what the accident has cost you. Your claim can include lost earnings, future income losses and reasonable expenses caused by the accident.

This can include
  • Lost salary
  • Overtime and bonuses
  • Holiday days used
  • Future loss of earnings
  • Medical bills
  • Travel expenses
  • Damaged property
  • Cancelled leisure activities

Your accident at work

More about your accident

Slips & trips

If you slipped or tripped at work, tell us where it happened and what was in your way. A spill, leak, trailing cable or damaged walkway can help explain how you were injured.

Let’s talk about your accident

Falls from height

Tell us what you were doing when you fell, the equipment you were using and any protection or supervision you had. We can talk through your accident and its effect on you.

Let’s talk about your accident

Machinery & crush injuries

Your accident may have involved machinery, a moving load or equipment that was not maintained. Tell us what happened, including any fault you noticed or training you were given.

Let’s talk about your accident

Lifting & handling injuries

If you were injured while lifting, carrying, pushing or pulling at work, tell us about the task and the support available. We’ll listen to how your injury happened and how it affects your daily life.

Let’s talk about your accident

Burns at work

Tell us what caused your burn and what protective equipment you had. Whether your accident involved a hot surface, a substance or another workplace hazard, we can discuss your next steps.

Let’s talk about your accident

Vehicle & forklift accidents

If you were injured by a vehicle at work or while driving for work, tell us where you were and what happened. Include whether another person was involved and how you were hurt.

Let’s talk about your accident

No training

Tell us what you were asked to do and what training or instructions you received. If the task was new to you, or the training did not prepare you for it, we can talk through what happened.

Let’s talk about your accident

Inadequate or no PPE

Tell us what protective equipment you needed, what you were given and whether it fitted or worked properly. We’ll listen to how this affected your accident and your injury.

Let’s talk about your accident

A colleague’s fault

If a colleague’s actions caused you to be injured, tell us what they were doing and how you were affected. This could involve a moving vehicle, a dropped load or another task at work.

Let’s talk about your accident

Self-employed

If you’re self-employed, tell us who you were working for, where the accident happened and who organised the work. We can discuss your circumstances and help you understand your next steps.

Let’s talk about your accident

Professional standards

Recognised. Regulated. Accountable.

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What we do

Your case. Our support. Zero pressure.

Whether you are ready to start your claim or simply looking for answers, our team will listen, explain your options and help you understand what comes next.

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Ways to reach us

Talk on your terms. By call, text or WhatsApp.

Choose the contact method that feels easiest. Start online, request a call or speak to us directly—there is no pressure to proceed.

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Your claim journey

What Are the Steps of Making an Injury Claim?

Taking the right next step after an accident can make all the difference. While every claim is unique, the process of getting your claim started is simple and straightforward.

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01

Step 1

Contact Us

Call our freephone claims helpline on 0800 994 9974 or complete our online form to start your claim.

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Step 2

Free Case Assessment

Our expert solicitors will assess your case, answer your questions and advise you on your chances of success.

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Step 3

Instruct Work to Start

When you are ready to get started, you will sign the No Win No Fee Agreement, which officially instructs work to begin.

04

Step 4

Build Your Case

We gather evidence, statements and medical reports to strengthen your claim and understand the severity of your injuries.

05

Step 5

Compensation

We combine your current and future financial losses and negotiate with insurers to secure the maximum compensation for you.

★★★★★

Client testimonials

Support people remember.

Real words from people who asked us to help when they needed clear advice and practical support.

Start your claim ↗0800 994 9974
I recently was in an accident and went to Make My Claim for advice. From start to finish the process was seamless. The staff are very friendly and know their stuff. Would highly recommend A++++.
SophieLeamington Spa
As a result of the fantastic effort from the Make My Claim team, my claim has been successful. I have settled on a payment and I am very happy.
AndySalford
I felt very assured throughout the whole process, which was fast and without any troubles. All of my queries were happily answered and resolved within a swift, friendly and professional manner. I highly recommend this company.
JamesCardiff
Johnathon went into so much detail and took the time to really help and explain things to me. He made the process a breeze and was consistently supportive through each step. I can’t thank him enough. You made such a difference. Thank you!
LauraLiverpool
I was run over recently and didn’t know what to do, so called to get help. Dan took control of the situation immediately in my time of need and even did an insurance check on the spot before the driver left. Couldn’t have done more for me. Would give 10 stars if I could!
TraceyStoke-on-Trent
I would highly recommend Make My Claim. The team is very friendly, supportive and helpful in every way. They worked fast and efficiently and I would like to extend my gratitude. Many thanks to you all from a happy customer.
JanikaBirmingham
The best out there for injury and accident claims. Thanks for the wonderful service.
ShinaLondon
My experience was very professional, understanding, considerate and dedicated. I was made to feel at ease.
SarahStafford

Recent results

Recent case settlements

£5,872

Awarded to our client who suffered shoulder injuries after falling on a raised council paving slab.

£116,084

Awarded to our client who suffered facial fractures and damaged teeth after a hit-and-run accident.

£2,020

Awarded to our client who suffered whiplash injuries as a passenger in a car accident.

£12,895

Awarded to our client who suffered a sprained wrist when a partition fell on them in a shop.

Every claim is different. Previous settlements do not guarantee the outcome of another case.

Understanding your options

How to make a claim: Questions answered

You do not need to understand the legal process before speaking to us. These answers cover the common starting points and help you identify what may matter in your circumstances.

01

Can I make a personal injury claim?

A claim may be possible when another person or organisation owed you a duty of care, something went wrong and you were injured as a result. The circumstances are different in every case, so the first step is simply to tell us what happened.

  • An accident or avoidable incident took place
  • You suffered a physical, psychological or financial impact
  • Another party may have been responsible
02

Is there a time limit for making a claim?

Deadlines can apply and they are not the same for every type of claim. Starting the conversation early gives your adviser more time to understand the evidence and explain any dates that may affect you.

  • Do not wait for every document before asking for advice
  • Different rules may apply to children and people who lack capacity
  • Specialist advice is important if a deadline may be close
03

What can a personal injury claim help with?

Compensation is intended to reflect the effect an injury has had on your life. Depending on the evidence and your individual circumstances, a claim may consider both the injury itself and related financial losses.

  • Pain, suffering and loss of amenity
  • Lost earnings or reduced ability to work
  • Treatment, rehabilitation, travel or care costs
04

How does No Win No Fee work?

A No Win No Fee agreement can allow an eligible claim to begin without paying legal fees upfront. Your adviser should explain the agreement, possible deductions and any circumstances in which costs could arise before you decide whether to proceed.

  • Eligibility is assessed before an agreement is offered
  • The terms should be explained in plain English
  • You remain in control of whether to continue
05

Can rehabilitation form part of my claim?

Where appropriate, rehabilitation can be an important part of helping you move forward. The support required depends on the injury and may include physical treatment, psychological support or help returning to work and everyday activities.

  • Physiotherapy or specialist treatment
  • Psychological support
  • Workplace, home or mobility assistance
06

Will I have to go to court?

Some claims are resolved through negotiation, while others may require court proceedings. If that becomes necessary, your legal team should explain each stage, prepare the evidence and make sure you know what to expect.

  • Starting a claim does not automatically mean a trial
  • You should receive advice before important decisions
  • Your case strategy depends on the evidence and response from the other side

This general information is not a substitute for advice about your individual circumstances.

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No obligation. Send your enquiry here and we’ll contact you about your next steps.

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Free initial assessment

Let’s talk about your accident.

Leave your contact details and we’ll get in touch to talk about what happened to you.

No obligation. Send your enquiry here and we’ll contact you about your next steps.

Prefer to call? 0800 994 9974